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Windows Community Code of Conduct

We built Windows Community to connect people like you who use and enjoy Windows every day with the people who make it, and with other users and experts. This is a place for learning and sharing and we need your help in keeping Windows Community safe and fun for everyone.

To this end, we’ve created the following community standards for Windows Community. Consider these standards a roadmap for contributing to this global community. We all bring a level of knowledge with us, from beginner users to experienced users, and that knowledge can be helpful for others regardless of experience level.

This code of conduct applies to all users of Windows Community.

The Community includes Windows Community website and social media pages on Facebook, Instagram and YouTube.

Please help us protect this space and keep it clean for all to enjoy.

Table of Contents

Member Qualifications

  • The community is designed for individuals 13 years of age or older
  • As a participant of these forums you agree that you will uphold this Code of Conduct and are responsible for all activities and content you post/upload.
  • In addition to upholding this Code of Conduct, you are responsible for adhering to all applicable local and national laws.
  • This is your community. Help us to keep it safe, friendly, fun and helpful.

Please do:

  • Be polite and respectful in your posts, and in your replies to other people.
  • Keep conversation threads on track. It’s okay to disagree with another user’s post, but don’t take the thread off track to do so.
  • Address your comments to the person who asked the initial question.
  • Cite the source of anything you post or upload if it isn’t your original content. Be honest about your sources.
  • Keep it clean. No profanity, obscenity, insulting or bigoted comments. No name-calling.
  • Search to see if a question you’d like answered has already been posted by someone else. Posting the same question repeatedly and starting multiple threads on the same subject can be confusing.
  • Report any kind of abuse you find in the community, this includes conversations, comments or profile photos. You can find the “Report abuse” link in any conversation started or comment left by a community member.

Please don’t:

  • Divert or change a conversation for your own purposes; just start a new conversation with the subject you want to discuss.
  • Post questions that are the same or similar to questions you have already posted. When someone has an answer or reply, that person will respond to you.
  • Threaten, stalk, insult, victimize or intimidate anyone or any group of people for any reason; including on the basis of age, gender, disability, ethnicity, sexual orientation, race or religion.
  • Incite other users to threaten, stalk, insult, victimize, or intimidate another person or group of people.
  • Harass, insult, tease, or correct other users about the grammar used in their posts. Good or bad grammar isn’t the point – the community is about getting questions answered and expanding comfort levels when using Windows features.
  • Post content depicting nudity of any sort, including full or partial photographic human nudity or nudity in cartoons, fantasy art or manga.
  • Link to websites that require payment to access information.
  • Post links to external sites that violate this Code of Conduct.

Things that will get you immediately banned from the community:

  • Posting content that is intended to harm or exploit minors in any way, including collecting the personally identifiable information (PII) of any minor (anyone under 18 years old), including, but not limited to: name, email address, home address, phone number, or the name of the minor's school.
  • Invading anyone's privacy by attempting to harvest, collect, store, or publish private or personally identifiable information, such as passwords, account information, credit card numbers, addresses, or other contact information without that person's knowledge and willing consent.
  • Posting content or links to content that is illegal or violates any applicable local or national laws.
  • Posting or spreading viruses, worms, malware, or other software intended to harm another user's computer.
  • Impersonating a Microsoft employee, agent, manager, host, administrator, moderator, another user, MVP, or any other person through any means.
  • Pirating Microsoft software or products, or offering pirated software or products for sale, including posting product keys.
  • Specifically violating Microsoft licensing or terms, such as posting content or links that will install a 3rd party kernel, or evade security measures built into the software.
  • Promoting or otherwise facilitating the purchase and sale of ammunition or firearms.
  • Posting 'spam,' 'pyramid schemes,' 'affiliate marketing,' or unsolicited commercial advertisements of any kind, including advertising for money making schemes, discount cards, credit counseling, online surveys or online contests.
  • Attempting to manipulate the forums, or other community features, including awards, by violating any of the provisions of this Code of Conduct, colluding with others, or using multiple profiles.
  • Using any form of automated device or computer program that enables the submission of postings without the express written consent of Microsoft Corporation.

Community User Cautions

  • Be very cautious about accepting direct help from another user. If that user suggest he/she use Remote Assistance to help you, be aware that he/she will have access to your computer, and that your computer could be hacked.
  • If you volunteer to help another user through Remote Access, be very careful not to harm their computer in any way, or to access information that is not openly made available to you. Abuse of Remote Access will not be tolerated and will result in your being banned from the community.
  • Please be careful with your personal information. If you post your email address in a post, it may be used for any purpose by the general public, as this is a public community.
  • Don't post information that could be used by others to steal your identity, like your street address, your phone number, your social security number, or your credit card number.

Termination and Cancellation

Windows Community reserves the right, at its sole discretion, and without any obligation to do so, to review and remove user-created content at will and without notice, and delete accounts. Windows Community reserves the right, at its sole discretion, to permanently ban participants or terminate access to the community.

Rights and Responsibilities

  • We encourage you to not share information that others could use to harm you. We encourage parents to be aware of and help exercise control over content posted by and activities of their children to keep them safe online.
  • Windows Community is not responsible for the content of any user-created posting, listing or message. The decision to view content or engage with others is yours. We advise you to use your judgment.
  • You are responsible for protecting your computer against interference, spyware or viruses that may be encountered. We recommend you install a virus protection program on your computer and keep it up to date.
  • You may use the Report abuse link to report violations of this Code of Conduct.
  • Windows Community reserves the right to amend or change the Code of Conduct or any service at any time without notice. We encourage you to periodically review these guidelines to ensure you are in compliance.
  • Some information you provide or upload to the community may be stored outside of the country/region in which you reside.
  • All activity on the service is also governed by the Microsoft Terms of Use and the Microsoft Privacy Policy.
  • You acknowledge that you are a volunteer participant in the Windows Community and that you may discontinue your participation at any time. Nothing related to your participation will be construed as creating an employer-employee relationship, a partnership, joint venture, association, or agency relationship, or as a limitation upon Windows Community’s right to terminate your access as foreseen above, or upon Windows Community’s discretion, to terminate your access as provided herein. You assume all risk for your use.
  • You understand that posting content or submitting material is voluntary, and you are under no obligation whatsoever to provide any submissions or contributions. You are solely responsible for your dealings with any third party, including other community members that relates to your use of the community, or any information or materials you obtain from a third party or other community members.
  • No Compensation. Windows Community shall not be obligated to provide, and you have no expectation of receiving, any compensation in any form for your voluntary participation in the community, or for your submissions or contributions.