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bryan wright

7 months ago

black screen

recently I downloaded some upgrades, and soon after my laptop went into a BIOS update. Since then I have had no access whatsoever to my laptop. I plug it in, turn it on, get the manufacturers logo and then nothing. Total black screen. I have followed all the advise on the support pages but still have no access. It seems as if there is no contingency for someone not being able to even sign-in to their laptop. Have had to resort to using another laptop but seems as if all my data, obviously unsaved, has gone to the great 'black screen heaven' in the sky. Rather than resorting to using a hammer, can anybody furnish me with some meaningful advice?

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