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ReLax Collections

9 months ago

Donating with Microsoft Rewards

I have been using my points to donate to a non-profit charity, ReLax Collections, to help promote education around the world. It took me 6 weeks and 5 different "helpers" from Microsoft to finally tell me 1. if the money was actually donated to ReLax Collections. The money was debited from my account but the charity had no record of receiving the funds. After repeated emails back and forth I finally got the answers. Shame on Microsoft for taking 6 weeks to donate the funds and having 4 agents answer my emails with the same generic responses.