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ken miller

2 months ago

Error Code: 0x8007007e

Last Saturday I did an update to Windows 10, Version 1909 on my Lenovo G500 laptop. After the update was completed I received the error message when attempting to print documents from the Mail app. I've done some research and found that Microsoft developed a patch to fix this problem. I downloaded KB4567512 for Version 1909 64bit, but the installer would not install. I received a message the this update did not apply to my device. I contacted the Assure Support group and the fellow checked the drivers for my two HP printers but could not fix the problem. He wanted me to install the Windows 10, version 1909 ISO, I said no thanks to that. I can print from Edge, Chrome, Gmail, Outlook.com, and from Office; but not from the Mail App. Can someone help me fix this problem? Thanks in advance. Ken

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