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Peter Tancred

a month ago

I can't scan to the computer from the printer

After scanning a lot recently with out any problem, now the message comes up -"the scanner is in use or unavailable ( E1460 - B 305". I have tried a few things without any success such as : uninstalling the scan software and then re install, checking the connections and switching everything off, unplugging the printer and then after a minute reconnect the printer and turn back on. The computer is an Acer desktop with Windows 10 and the printer in an Epson XP - 8500 (printer and scanner ). I am still able to print from computer files as normal. Any advise/ideas would be much appreciated. Pete V

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