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Mange Ram

9 months ago

(KB4557957) After update key Board is not working properly

I got (KB4557957) UPDATE from windows , after this key board of my new laptop Dell Inspiorn 5593 is not working properly some keys are not responding sometimes while they give multiple inputs sometime. what I tried 1. uninstall and Reinstall drivers . 2. tried to run in safe mode and Bios 3. Tried to uninstall update (KB4557957) found in update history but not listed in removeable updates after that 3. Reset my PC with windows. (it comes with a new problem "mandatory Login Pin" ) i reset/ recover windows but still problem is there. tried external keyboard ,, please suggest on both keyboard issue and login pin issue(which can't ) be Removed Regards,

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