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Miguel Meneses

a year ago

Photos import from phone problem solved

I had a problem with my android phone (Samsung S10+) importing photos to my computer and I couldn't fix it right away until I found the problem and solved it, hope this helps you if you come across the same issue. The problem: I had an iPhone and I went to Android and when I transferred all the information from one phone to the other it carried all the information so my new phone worked but when I took new photos it would stop and not import all the photos or created duplicates. The solution: I looked in my phone and the folders that were inside and there was an iPhone folder with photos and other folders. I had to transfer the photos to a folder in my phone and deleted the iPhone folders. Now my phone and my computer work great together importing the photos is back to being easy and fast. thanks for reading in case you have the same problem.

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