Skip to main content
Microsoft profile picture

Helene Guilfoy outlook

4 months ago

Surface GO has dead spots on touch scree

My Surface Go has 2 major dead spots on the touch screen. They cross the screen both vertically and another one horizontally. Without the touch functionality my GO is practically useless. I've seen This problem reported a lot here and in other support apps. I've tried all of the troubleshooting recommendations, including complete formatting and reload of Windows 10. I hesitate to purchase another GO or GO2 since it appears this may be a design flaw.I can do an out of warranty replacement but again I'm concerned about a design flaw. I really like the concept of the GO. Anyone have any ideas?

0
0
0
0