When you need it Microsoft online help rocks! Reach out.
I just want to spread the great news that I when I've had some issues with Edge, Rewards or Bing the help I get from the Microsoft team is awesome. They always solve the problem quickly and if it is serious, a team member has shared my desktop and helped me with hands on work. I am really impressed with all that they do to make all of our lives easier and better! I owned the 1st Apple Macintosh in the '80s and started using Microsoft only at work until 7 years ago I got a Dell laptop. I always liked Apple but I now know Microsoft is the better company looking out for us.
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