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M K Loyalka

6 months ago

Windows 10 update

My OS is Windows 10 Home 32bit version 1909. When I check for updates, I get the message that the Feature update 20H2 is ready to "Download and Install". When I do that, the update fails at the very end after 2 hours of downloading and installing. I get a message "Undoing changes made to your computer....." and I am back to version 1909. I am told by Microsoft Support that I should first update to Feature update 2004 and only then proceed to update to Feature update 20H2. But how can I do that when I don't get the option to update to Feature update 2004. Instead I am straight away offered Feature update 20H2 whenever I check with Windows Update. Can some one please help me? M K Loyalka