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Johanna Plaisance

a month ago

Won't update

A couple weeks ago my laptop stopped downloading/installing most Microsoft updates. And when I looked at update history everything before 29 April 2021 was gone. I have updates successfully installed under "Quality Updates, KB5003169 ( 5/11/2021) and KB4023057 (04/29/2021), and under "Other Updates" is KB8090830 (5/11/2021). Other updates are listed as Failed to Install. When I pull up the Windows Update page there is an alert saying "Your device is missing important security and quality fixes" and will not update/download anything. I don't know if any of this info helps you. Please be kind, I'm an old lady on social security. LOL. Intel Pentium , Lenovo ideapad 110-15ISK Windows specs: Windows 10 Home Version 1909 Installed on 07/06/2019 OS Build 18363.1556