Results for: Microsoft Surface troubleshooting
Fix common Surface problems with the Surface Diagnostic Toolkit
The Surface Diagnostic Toolkit is an application that helps Surface users diagnose and resolve issues quickly and efficiently. Surface engineer Aaron shows you how to get and run this toolkit when your device doesn't work as expected.
Latest update "broke" my Surface Pro 3
After installing the latest update my Surface Pro 3 went haywire. Windows for any/all apps were resizing and or closing themselves spontaneously. The caret/cursor was flying all over the place. Apps that had settings e.g. a metronome app, would reset all on its own. Thankfully, I was able to revert back to the previous build. So, WTF?
Welcome to Microsoft Store
What to expect the first time you walk into a Microsoft Store
We are here to help! Getting help for Windows 10
Learn about many quick ways to get expert help using Windows, including the Get Help app that comes in Windows 10.
Everything you need to know about Microsoft accounts
A Microsoft account improves your Windows experience and opens way to all Microsoft products services.
Quick ways to fix common Wi-Fi connection issues
Stop frustration in its tracks with quick Wi-Fi solution tips for Windows 10
A world without passwords for Microsoft account users on Windows 10
Go password-less with Windows Hello sign-in! If you have the latest Windows 10 update on your device, you can sign in with your Microsoft account and 'Go Passwordless' by toggling 'Require Windows Hello sign-in for Microsoft accounts' in Settings.
What's wrong with my Wi-Fi connection?
Dropped Wi-Fi connection or slow Internet speed? Not a problem if you know how to figure out and fix Wi-Fi issues fast in Windows 10.
Get help with Bluetooth issues in Windows 10
Get help for any Bluetooth issues you encounter in Windows 10 with assistance from Microsoft’s Virtual Agent.
Keep getting the following issue SYSTEM_THREAD_EXCEPTION_NOT_HANDLED on my Surface, can any one help
Choose from a variety of Surface devices and accessories to get help.
Surface won't turn on or wake from sleep. Here are some things to try to help you get it running again. Learn more
Surface devices help. Troubleshoot your Surface Type Cover or keyboard. Troubleshoot your Surface Pen. Fix printer connection and printing problems in Windows 10. Sign in. Fix problems with your PIN. How to reset your Microsoft account password. Troubleshoot problems with Windows Hello on Surface. Power. Surface won't turn on or wake from sleep
New Surface Laptop Go. Surface Laptop Go gives you performance and style. And at 2.45 lbs, it’s light enough to take with you throughout your day and get things done—whether it’s for work, school, or yourself.
When Surface is off, press and hold the volume up button and press the power button until a Microsoft or Surface logo appears onscreen. Once you are in UEFI, touch your Surface screen and see if it responds normally. Try to navigate in UEFI by tapping various menu items.