Results for: Microsoft Surface troubleshooting
Fix common Surface problems with the Surface Diagnostic Toolkit
The Surface Diagnostic Toolkit is an application that helps Surface users diagnose and resolve issues quickly and efficiently. Surface engineer Aaron shows you how to get and run this toolkit when your device doesn't work as expected.
How to quickly troubleshoot your Windows 10 audio
Troubleshoot your audio with these quick steps. Learn how Microsoft Virtual Agent offers personalized support 24-7: https://community.windows.com/en-us/videos/microsoft-virtual-agent-offers-personalized-support-24-7/YaBlV9NCcc8
How to quickly resolve your computer problems
Use Windows 10 built-in troubleshooter to help solve problems with your PC.
My Samsung bluetooth Ear Buds will not pair with my Surface laptop. Any suggestion.
surface pro 7 a tablet or PC?
Dumb question here..my surface pro 7 a tablet or PC? trying to update a key programing device and getting a "no internet/wi fi connection (and yes I am connected) Any help greatly appreciated!
surface pro 4 screen shaking..
few months ago i borrowe a second hand surface pro 4 . it would flicker it's screen and it would be extremly irritating but then somehow randomly and didn't disturb me for almost 4 to 5months and now suddenly from middle of nowhere my screen started shaking no flickring. it would shake up and down but it dosent print up itself like it used to before. i followed a couple of online methods but none seemed to work. my surface seems to be slightly hot but not too much just a little bit. is there any thing i can do?? why is this happening??
Welcome to Microsoft Store
What to expect the first time you walk into a Microsoft Store
Create a custom font with your handwriting
Create a font with Microsoft Font Maker, a digital pen, and your own handwriting.
Latest update "broke" my Surface Pro 3
After installing the latest update my Surface Pro 3 went haywire. Windows for any/all apps were resizing and or closing themselves spontaneously. The caret/cursor was flying all over the place. Apps that had settings e.g. a metronome app, would reset all on its own. Thankfully, I was able to revert back to the previous build. So, WTF?
We are here to help! Getting help for Windows 10
Learn about many quick ways to get expert help using Windows, including the Get Help app that comes in Windows 10.
In the search box on the taskbar, type Surface Diagnostic Toolkit, then select it in the list of results. If it's not already installed, you can download it from the Microsoft Store. Follow the on-screen instructions in the Surface Diagnostic Toolkit. The diagnosis and repair time usually averages 15 minutes or less.
Disconnect any USB drives, SD cards, USB accessories, external monitors, docks, or anything else you’ve connected to your Surface. Then try turning it on—if that works, the accessory may be the problem. If that didn't work, connect the power supply that came with your Surface.
Troubleshooting solutions. If you have problems connecting your Surface to a TV, monitor, or projector, try these solutions to identify the issue. Solution 1: Check the video input settings. Solution 2: Check the DisplayPort version setting on the external screen. Solution 3: Duplicate or extend your display onto your external screen.
Troubleshoot common problems, including setup issues, Exchange ActiveSync errors. The Surface Hub Hardware Diagnostic tool contains interactive tests which allow you to confirm essential functionality of your Hub is working as expected.