Results for: Quick Assist
Staying safe from email & chat scams
Windows Defender engineer Erik Wahlstrom explains email and web chat scams - how to spot them, what to do if you see one, and how to protect your online safety.
URGENT ALERT RE HACKERS, VIRUSES, AND DANGEROUS THREATs
Today I received an urgent, very loud, alert from what appeared to be Microsoft, telling me the computer was in serious danger from hackers trying to gain access to my personal information. I was instructed not to turn my computer off or leave the page and was afraid to exit. I was also instructed to call the phone number provided immediately. I was not aware of any MS security threat scams and was quite worried. The technician I spoke to on the phone assured me he was a licensed MS technician and that since my computer had already been hacked, all my personal information was in jeopardy. This was a first for me and decided it would be best to trust his judgment. He accessed my computer and seemed to think 17 hackers were attempting to take over my computer and said my entire security system was locked, so I would not be able to proceed without removal of the threat and the addition of a network firewall and an IP protection. He took me to a web page for RIGHTPCEXPERTS.COM in Tampa, and gave the impression they are affiliated with Microsoft. Because I am age 69 he offered me a "discounted price" of 299.00 and I was left to believe it was imperative, as all my devices were in danger. I was then referred to a second agent who said he would be able to remedy the problems with my PC. HE REMOVED MY SYSTEM MECHANIC AND THEN installed an AD BLOCKER, CC CLEANER, ANTI-VIRUS HACKING. HE SEEMINGLY CLEANED MY COMPUTER AND THEN INSTALLED A NETWORK FIREWALL, AN IP NETWORK ACCESS PROTECTOR. After I PROVIDED my credit card number for the charge of 299.00 I was told there was an additional fee technical fee of $120, that would be paid in 12 installments of 9.99, for a total of 420.00. I was so reluctant but thought I had no other choice but to proceed. Like another gentleman who was concerned about the legitimacy of this company, I am left wondering if they are a scam. MY INVOICE READ AM PC SECURITY, NOT RIGHTPCEXPERTS OUT OF TAMPA AND NEXWAY HANDLED THE TRANSACTION.
Windows 101: How to use emojis on Windows 10
Windows 10 makes it easy to communicate with emojis. Tell your stories in pictures using the Windows 10 emoji panel. ❤🏖🌞
Windows 10 100% Disk Usage
Hi Everyone, I have been having recent problems with many computers that are running 100% disk usage. My computer is not running this, but my brother's computer (lenovo thinkpad X131e) is running 100% all the time. I fully cleaned the drive, and disabled Windows Search and SySmain (aka Superfetch), and alot of other things. It seems to work now, but still is not like a new computer. I jumps to 100% when opening a basic app like Microsoft Edge. The only time when it is low is when idiling with no programs open. (still at 10 - 20%). I also have another computer that is running the same thing (Lenovo iDeapad 310). Does anyone know why this happens? My dad has a Lenovo P910 that is 5 years old, and runnig windows 10 Pro. This does not have the 100% disk usage though. Is it different versions of windows?? The thinkpad and ideapad are both windows 10 home. THank you for your time! Joseph
What was the reason you purchased your first computer?
What was the primary reason you purchased your first computer and what year was it?
How to get the Windows 10 October 2020 Update
The Windows 10 October 2020 Update - also known as Windows 10, version 20H2 - is now available! Windows program manager Mabel Gomes explains how easy it is to update your device and access all the latest features to help you stay protected and productive. Keep in mind that you may not see the "Download and install" option on your device, as we are slowly throttling up availability over the coming weeks. In addition, your device might have a compatibility issue for which we will apply a safeguard hold until we are confident that you will have a good update experience. For more details, see this Windows blog: https://aka.ms/how-to-get-20H2. To learn more about the new and updated features in Windows 10, visit https://www.microsoft.com/windows/features. For guidance on how to plan for new capabilities in Windows for your business, see this article: https://techcommunity.microsoft.com/t5/windows-it-pro-blog/planning-for-new-capabilities-in-windows-10/ba-p/1676153
How to get the Windows 10 May 2020 Update
Windows 10 May 2020 Update, version 2004 is now available! In this video, Windows engineer Savitha talks about a few key points on what to expect with this update and how to get it. Keep in mind that you may not see "Download and install" on your device as we are slowly throttling up this availability over the coming weeks, or your device might have a compatibility issue for which a safeguard hold is in place until we are confident that you will have a good update experience. Please check Windows blog for details: https://blogs.windows.com/windowsexperience/2020/05/27/how-to-get-the-windows-10-may-2020-update/ To learn more about the new and updated features as part of the Windows 10 May 2020 Update, please be sure to visit https://www.microsoft.com/en-us/windows/features Windows 10 monthly updates: https://community.windows.com/en-us/videos/windows-10-monthly-updates/BwB10v55WSk Windows security updates: https://community.windows.com/en-us/videos/keep-your-pc-more-secure-with-windows-security-updates/YmIitr4eJ8E
What's your biggest challenge to being productive?
What is your biggest challenge to being productive? a. Lack of tools b. Distractions c. Time management d. Other (share in the comments)
What was your first version of Windows?
What was your first version of Windows?
Quick Assist is a Windows 10 application that enables a person to share their device with another person over a remote connection. Your support staff can use it to remotely connect to a user’s device and then view its display, make annotations, or take full control.
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience. Open Quick Assist. Select Start > Quick Assist. Give assistance
Quick Assist is a Windows 10 app. It allows someone you trust to take over your computer and help you solve a problem. To get started, your helper needs to launch the Quick Assist app, get a 6-digit code, and share that with you.
We can't uninstall Quick Assist since it is a built-in application in Windows 10. You can do a reset of Windows 10 to remove it, or create a new user account. Please follow the steps below: 1. Create new user account.