Results for: Surface problems
Fix common Surface problems with the Surface Diagnostic Toolkit
The Surface Diagnostic Toolkit is an application that helps Surface users diagnose and resolve issues quickly and efficiently. Surface engineer Aaron shows you how to get and run this toolkit when your device doesn't work as expected.
Microsoft Surface Headphones | Behind the Design: Surface Headphones
When you combine world-class facilities with an expert in-house design team, incredible things can happen. See how we built the Surface Headphones above and read more about the UX design here: msft.social/BTDSH
I am a person with terrible handwriting but love the Surface pen. I would love to use it more to take notes but my writing looks terrible. Does anyone have any suggestions on how to make my terrible writing look better. And yes, I have even tried writing very slow.
unusual problems with Windows 2004
Hey all, I had a couple of unusual problems when I updated my 2017 Surface Pro i5 to Windows 2004. I have three external WD passport drives (2.5 inch) connected via a USB hub on the surface dock, and after the update the drives would produce a loud clicking sound about every ten to fifteen minutes. I think it has to do with a power saving mode but changing those settings or turning them off with WD utilities did nothing to prevent the issue. They also seemed to never actually go to sleep with the lights blinking 3 times every 10 seconds or so. I have formatted the drives in exFAT. When I went back to Windows 1909, the problem stopped. Could this be something to do with the new windows search or indexing features? Also, and its small, but the onscreen keyboard got smaller when used in full QWERTY mode. It now has a border around the left and right edge of my screen and shrunk the keyboard to fit. It's not a big deal when using the surface in landscape mode, but it definitely is more difficult to use when in portrait mode. Thanks.
What do you think about Surface Duo
Have you heard news about upcoming Microsoft Device called Surface Duo? I would like to know what do you think about it? Take a look at: https://www.microsoft.com/en-us/surface/devices/surface-duo
Disappointed in Surface Laptop 3
Have a Surface Laptop 3 (1+ year old) which has the same problems especially Windows Edge browser frequently becoming dormant with a message " Edge is not responding". In addition system seems to degrade over time: sound, light takes longer to take effect, and MSN.com window gives me the same message and have to reboot to use. Can't really tell if it is Edge or the Computer. Called support multiple times. They run the fixit tool, reset the Windows Edge browser and I'm good for a while and the process begins again. I use to take it to the store but now that's gone. Support has gone from US to foreign country and frankly is getting less than satisfactory. I find this new support crew very unsure. They often have to check with someone else before they do anything. My impression is that Microsoft is degrading also, since the stores are gone. Hate to see that happening. Will not purchase a MS computer next time.
Surface WIndows 8.5
I have a Surface, possibly the original one. Everything works fine, the size of the screen is perfect, and the general weight when taking on trips. Office works ok. The browser cannot be updated and that is a big problem. Any suggestions?
How to quickly troubleshoot your Windows 10 audio
Troubleshoot your audio with these quick steps. Learn how Microsoft Virtual Agent offers personalized support 24-7: https://community.windows.com/en-us/videos/microsoft-virtual-agent-offers-personalized-support-24-7/YaBlV9NCcc8
Wired connection problem
We have a small office setup with three wired computers connected to a router. Up until a week ago, we could all access each others computers and files with no problems. I updated my computer (which is the main one to version 2004) Once I did, no one could access my computer. I reinstalled windows and they still could not. Changed my computer name, and now my surface can access it wirelessly, but the other two cannot. I can access theirs, and they can access each others but not mine. What do I need to do??
Problem Printing Word Document
l have been printing the same word document for years with no trouble. It still prints from my old laptop HP OMEN with Windows 10, to my old printer HP Envy7640. I have just tried to print the same document from a surface go 2 in Windows 10 s mode, using word to my HP Envy 7640. It won't print. Word says there is an error with my margins. quick fix is to print as PDF file then print the PDF file using my HPsmart App to my printer. Anyone know why the file won't print normally from word on the surface go 2? I know word uses the printer driver to work out margins but could this error be anything to do with s mode? Apart from that the surface go 2 is brilliant. I am using the basic model and so far it handles all my basics well. Good job Microsoft: Wish I had one of these at school in the 60's. Wouldn't it be great if every school could give one of these to everyone at school. I'm actually writing this with a pen just like I did before l left school. The more we advance the more we stay the same.
To run the Surface Diagnostic Toolkit: Get your devices ready and gather information. Make sure your Surface is connected to the internet. If you’re having Wi-Fi problems, go to Surface can't find my wireless network. Save all of your files and close all open apps and programs.
This guided walkthrough will take you through troubleshooting steps if you're having an issue with your Surface Type Cover or Keyboard. Notes. If you have a Surface Keyboard or Surface Ergonomic Keyboard, see Troubleshoot problems with Surface Keyboard and Surface Ergonomic Keyboard.. If you can’t use your keyboard to log into Windows, you can use the onscreen keyboard temporarily for ...
Surface Devices Surface If your Surface won’t turn on, won't wake up, or has a black screen without a Surface logo, you can try a few things to get it working again. Disconnect accessories and make sure your Surface is charged Things that you’ve connected to your Surface might be preventing it from turning on.
If you’re still having problems, go to Solution 1. Solution 1: Get the latest updates. In many cases, downloading and installing the latest updates for Windows and your Surface will fix the issue. To see how, go to Install Surface and Windows updates. If you're still having problems, go to Solution 2. Solution 2: Restart your Surface