Results for: Troubleshooting
Surface GO has dead spots on touch scree
My Surface Go has 2 major dead spots on the touch screen. They cross the screen both vertically and another one horizontally. Without the touch functionality my GO is practically useless. I've seen This problem reported a lot here and in other support apps. I've tried all of the troubleshooting recommendations, including complete formatting and reload of Windows 10. I hesitate to purchase another GO or GO2 since it appears this may be a design flaw.I can do an out of warranty replacement but again I'm concerned about a design flaw. I really like the concept of the GO. Anyone have any ideas?
My USb is not showing
Whenever I connect Any USb device to my laptop, it just gives me sound of connecting but none of the driver seen in My PC. I restarted my PC many times and even troubleshoot it many times but its showing some unknown error.Please solve this problem
Everytime i enter windows update i cant see nothing in Windows Update tab, only "Something went wrong. Try to reopen settings later" . 15 days have went by of me trying to fix this, but nothing is working... The troubleshoot shows nothing wrong...
Hi Everyone! My name is Jennifer. I've been an Insider in the Fast Ring since April 2018. I just started Post University Monday, taking BS Computer Information Systems!! I didn't know a thing about computers a few years ago, until I got a refurbished Windows 7 & began experimenting, (I kinda blew that one up).. got a Windows 10 & discovered the Insiders Program... WOW!!! I was hooked!! Thanks, Microsoft for giving me the opportunity to become an Insider. I was able to decide on a learning path I love & go back to school at 46yrs old!!! My goal is to earn my Bachelors & go into Tech Support, I love troubleshooting & enjoy seeing smiles when I get someones laptop or phone up & running again ( I have become Tech Support for my entire family)!!! Wish me luck!!!
Graphics issues not long after Windows 10 20H2 update
Icons were too large, fonts were difficult on the eyes because they looked out of kilter. After 10 hours of futile troubleshooting (incl. MS support agents) I decided to do the following: Start (right click) -> Device Manager -> Display & Adapter -> AMD Radeon 7480D (right click) -> Uninstall -> Tick box to remove completely -> Uninstall. I then shut down my PC & allowed Windows to find the right driver (which happened to be the old one!) and next morning hey presto! problem solved. I can’t tell you how relieved I was.
Has anyone actually used "Behind the Scenes" as a category?
Why is it there? Who used it? Is it for fanfic or what? But, what can we use it for? Regradless I can understand why creativity is there, such as Krita being a payable option on windows 10 store, or free as a installed application. Productivity might be useful, but it's kinda awkward if isn't seen on another post on microsoft answers or a site that shows it. Entertainment, oh..ohhhh, that's kinda questionable, either that could be for game troubleshooting, or is it for actually playing games and describing them, on a windows community forum? This is in the productivity category, I am wondering if I could just ask them a questions in regards to UWP, and why apps like the Photo has two versions, One Verision where it's base stripped form is really fast, and doesn't kill your battery life, but the other version is much more feature packed and great, but has all these unfinished touches that makes it bad. Transparent acyrlic kills GPU in it's sheer usage, and etc. My problem is when you have categories like these, it really makes you wonder what you can really post, either something relevant to what's happening or something like a troubleshooting tip. And no I'm not gonna use the feedback icon, The xbox gamepass extension was just as interesting as opera GX Ok, so ignore the rest of the text above, did anyone actually use this category?
Xbox Gamebar crashing when creating a post.
Hello, I am having multiple issues with windows on this laptop which I never had before. One of those is that whenever I open Xbox Game Bar and try to post in 'Looking for group', the Game Bar just crashes. And it crashes several times even if I try to open it. I tried many ways, repairing and resetting the Game Bar from settings, uninstalling it using a command and re-installing it, which made it work for some time, but it started to crash after 1 to 2 restarts. I hope I can fix this.
I am trying to get a Aoozi Webcam to work.
I have a red light on but don't know how to get the green light and camera to work on my computer. It works on our windows 10, I need it for windows 8.
I'm just sharing my experience. Hoping your suggestion to correct or improve the steps based on your experience, so I can learn much from this community for the step / tips/ trick that I don't know. Usually this happened on built-in camera. I will take the following steps and stop the next steps if problem has solved: 1) Sign out from current account -> restart -> sign in with administrator account. 2) Update BIOS, then camera driver, then camera firmware if suggested and/or available from laptop manufacturer. 3) Update Win 10 to the latest version including all pending updates -> restart computer. 4) Troubleshoot Windows Store Apps. Find it by typing "troubleshoot" in windows search. 5) Check the camera privacy setting, whether it's blocked. Find it by typing "privacy settings" in search. 6) Reset Camera app. Find it by typing "apps & features" in search -> Advanced options -> Reset. 7) Check camera device compatibility in Device Manager -> right-click camera device -> Property -> Driver -> click Driver Details. If there is stream.sys in the list, then I will suggest my client to replace the camera device with a new one or use external camera. If not, it might be compatible with win 10. 8) Edit windows registry. Sometime can fix the problem. WARNING : please readers DO NOT do this if not familiar. Do it with your own risk. 8.a. Backup and save current registry setting. 8.b. Edit registry at: HKEY_LOCAL_MACHINE -> SOFTWARE -> WOW6432Node -> Microsoft -> Windows Media Foundation. On the right pane of the Registry Editor of Windows Media Foundation, create the new DWORD (32-bit) Value -> enter EnableFrameServerMode (without space) as the title for the new DWORD -> double-click EnableFrameServerMode -> Input 0 (zero) for Value data -> OK -> Restart. If any things is missing or there is any other tips that I don't know, please let me know.
looking for the hardware troubleshooter in Win. 10?
hi all: Some people have wondered as to where the hardware troubleshooter is in Windows 10. Microsoft took it out starting from 1809, because it has the lowest usage. One website I found stated that it is not gone, but rather, it is hidden. To use it, please type msdt.exe -id DeviceDiagnostic via cmd (administer privilege). The hardware troubleshooter will appear. Hope this help.
Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters. Next, under Get up and running, select Windows Update > Run the troubleshooter. When the troubleshooter is finished running, it's a good idea to restart your device. Next, check for new updates.
Critical troubleshooting will automatically fix things like corrupt settings that keep critical services from running, make adjustments to work with your hardware, or make other specific changes required for Windows to operate with the hardware, apps, and settings you’ve selected. These are changes you won’t notice.
Learn how to troubleshoot problems with Windows 10 updates. In the search box on the taskbar, type device manager, then select Device Manager from the list of results.. In the window that appears, look for any device with a yellow exclamation mark next to it.
Troubleshoot installing Office. The issues you encounter when trying to install Office 365, or Office 2019, 2016 or 2013 and how you fix them depends on whether your product is part of an Office for home or Office for business plan.. In addition, with Office for business plans only admins responsible for managing Office 365 in their organization can do certain tasks.