Results for: Troubleshooting
MS Edge is not reacting
The last days, when I'm in a program, it blocks always, and I get the message 'MS Edge is not reacting. Then I click on 'close'where it's said, we'll transfer the info to Microsoft. But with what purpose ,because I get no reaction of Microsoft at all. This all came up after their last update.
Windows product key verification
Hi there, I have a laptop that came with Windows 10 Pro. I use my pc for work, the company added a work user as the admin on my PC. When I leave the company they will remove that user and its information, which is fine. The problem comes in that I once this has been done I want to do a PC restore, so that I am sure that any permissions or restrictions etc they've put on are removed. What I'm worried about is that I don't know if the laptop originally came with Windows 10 Pro or whether the supplier simply upgraded it to Pro. I have found my product key using the CMD function, but I was wondering if there is any way I can verify that it is in fact a Pro license and not a Home license. Please assist if possible on how/where I can verify this.
introduction, a few tech queries even took to Comp. GEEKS.
Good evening...my name is Juleigh..I've had enough trying to simply get my headphones to WORK with my Laptop - an HP Pavillion Gaming. I DO NOT GAME. I bought this as a great discount through my company, so that I could have something decent yet not $1K to start out. My ONLY complaint is I am having a single challenge with my JLAB Headphones, the sound coming into my headphones and not from the computer. I had this at Geeksquad three weeks ago because I tripped over the cord, totally annihilated the hard drive. They put in a Solid State Hard Drive, they swore best one they had. SO, since then, my headers do not work. The screen says my phones re not plugged in. I had NEVER had to have them "plugged in" before..and then the phones are synced with my Cell as well. I've invested now, $850 into this. I'm googling my face off trying to explain this ..what I would deem simple, alas - nobody finds the solution easy, but then, nobody has an answer. I get the same stupid, woman in suit, (we'll give her a good reason to buy here..)..kind of thing..tired of it AND with this Corona issue going on, I'm about to jap slap these pseudo computer techies. Does ANYONE have ANY advice for me? I'm just not quite in the financial position to purchase another computer just yet, so I truly need this baby. Heck, it's just a year old, we bought the extra warranty! Forgive me for spewing out my mood..I'm now behind in my goals for the week..my clients need me and I need them...So, my new fellow Microsoft Community Members, ANYONE have any suggest. So, Community, any help, any thoughts? Any guidance that anyone is willing to take a bit of time to step in? Truly, I am a grateful, blessed gurl...many thanks, Juleigh Anne
Windows 10 won't pick up new card reader
Ok so I went thru all my option to connect my canon eos 20d digital camera to the computer to upload pics and nothing worked. We finally decided that I needed a CF card reader so I got one. Now windows 10 wont pick up the new card reader.... About at my wits end trying to upload the pics off my CF card to my pc... Any ideas on how to get pc to pick up the card reader??? Dan
Will You Save Your System or Format it?
Let say you are facing a technical problem in Windows and you have the following options: 1) You could just format and reinstall Windows (e.g. using reset or refresh) and reinstall and recover everything and go back to world. 2) You will work on find and fix the problem and solve it without formatting your Windows. The first one might be easy but you will need to reinstall everything and second one might be time consuming but you won't go for reinstall and recovery process.
There's no sound
I'm only getting sound from the headphones not the device itself.??
Why do I have to keep signing on to One Drive?
I have Windows 10. Ever since an update in September I get these message several times a week from notifications-it used to be every day. "We need to fix your Microsoft account (most likely your password changed). (NOT SO) Select here to fix it in shared experience settings". Sometimes I get the message that I must be using a new device. (NOT SO) Anyway I got to setting and check "Fix" Then I sign in with my email and password. Then I have to wait to get an email with a code. If I use my computer, I have to sign in to my email which wants 2 step verification so I sign into another email to get that code. On an on it goes. It is very frustrating. Even after going through ALL the steps, if I want to save a Word Document (Word 2019 not 365) I have to sign in to the cloud again. The nerdy computer help for microsoft can't understand my question of she will connect me with a person, then after a few minutes it times out and says try again later. I am at my wits end and considering buy an Apple Computer.
Can't switch out of S mode- Help!
I am not a fan of S mode and need to switch out, but every time I go to the app store and try to download Switch out of S mode it says "try again later something went wrong on our end".
What one piece of advice would you give to a new user?
Say someone had never used Windows before, what piece of advice would you give to them knowing they are starting from scratch? As someone who works as a Services Advisor in a Microsoft store, I'd personally make sure they knew that the left click is for selection of items and the right click will (usually) give you a menu with more options. I see a lot of new users struggle with that.
No sound through headphones :(
Hiya, something doesn't work on my laptop. When I connect headphones via jack - sounds goes through laptop speaker - not through headphones. I have tried a few different types. No result :(Thanks I have restarted laptop. All drivers are up to date. Any ideas how I can fix this?
Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters. Next, under Get up and running, select Windows Update > Run the troubleshooter. When the troubleshooter is finished running, it's a good idea to restart your device. Next, check for new updates.
Find out how to troubleshoot stop errors (also called 'blue screen' errors) in Windows 10 by removing installed updates and using Windows recovery options.
The Surface touchscreen reads the presence of the Pro Pen tip when it gets close and responds by displaying a small dot on the screen. When the touchscreen senses that the pen tip is close, touch is disabled so you can write comfortably with your hand resting on the screen.
Run ipconfig /all at a command prompt, and verify the IP address, subnet mask, and default gateway. Check whether the DNS server is authoritative for the name that is being looked up. If so, see Checking for problems with authoritative data. Run the following command: