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Note If you want to see your child’s purchase history, select Spending under your child’s name and scroll down to the Purchase history section. If you were charged for an unauthorized purchase, you may be able to request a refund.
Keep Ask a parent turned on to require adult approval for things your child wants to buy in Microsoft Store, except what they get with gift cards or money in their Microsoft account. To make sure this feature is turned on, follow these steps. Press the Xbox button to open the guide. Go to System > Settings > Account > Family settings.
When my teen tries to install the Fresh Paint app in the store, it says "Ask a Parent for help: Before you can install this app, a parent needs to change Family Safety Settings for your account." Why won't the store allow my teen to "request permission to use this app"? I tried to modify Family Safety settings to no avail.
Ask a parent is on in my child's account but he cannot purchase using money in his Microsoft account. I have to turn ask a parent off, he makes the purchase then I turn it back on. This doesn't seem
Turn on Ask a parent and require adult approval for the things your child wants to buy in Microsoft Store, except what they buy with gift cards or money in their Microsoft account. Of course, they’ll still need permission if what they’re trying to get exceeds the age limit for content that you have set—even when Ask a parent is off.