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https://support.microsoft.com/en-us/windows/fix-sound-problems-in-windows-10-73025246...

The audio troubleshooter might be able to fix audio problems automatically. To run the troubleshooter. In the search box on the taskbar, type audio troubleshooter, select Fix and find problems with playing sound from the results, then select Next.. Select the device you want to troubleshoot and then continue through the troubleshooter.

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/how-to...

Open Start, enter Sound, and select Sound Control Panel from the list of results. On the Playback tab, select your audio device, and then Set Default. Turn off Audio Enhancements. Go to Start, enter Sound, and select Sound Control Panel from the list of results.

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/audio-problem/5a...

Audio Problem My headphone is workin tested on my Phone.. When i plug it on windows, windows see my headphone and appears that is working. The Microphone actually works. Everything is set as default, it SHOULD BE working, but it isnt. I reinstalled all my audio drivers.

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/audio-problems/...

1. Press the Start Menu key and type, Device Manager then press enter. 2. Double-click the 'Sound, video and game controllers'.