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https://support.microsoft.com/en-us/windows/fix-sound-problems-in-windows-10-73025246...

The audio troubleshooter might be able to fix audio problems automatically. To run the troubleshooter. In the search box on the taskbar, type audio troubleshooter, select Fix and find problems with playing sound from the results, then select Next.. Select the device you want to troubleshoot and then continue through the troubleshooter.

https://support.microsoft.com/en-us/sbs/surface/troubleshoot-problems-with-your-audio...

This step-by-step provides steps to fix common problems related to audio accessories. How does it work? We’ll start by asking you questions about the problem you’re having. Next, we’ll take you through a series of troubleshooting steps for your specific problem. At the end of each step, we’ll ask “Did this fix the problem?”

https://support.microsoft.com/en-us/windows/troubleshoot-audio-problems-in-windows...

Here are solutions to some common problems with audio in Windows Media Center. You can also try running a troubleshooter to diagnose and fix common sound playback problems, or a troubleshooter to diagnose and fix common CD or DVD drive problems. To run a sound playback troubleshooter. Select this button: Fix this problem

https://support.microsoft.com/en-us/surface/troubleshoot-surface-sound-and-audio...

If people have trouble hearing you when you’re using the mic or if you have trouble recording sound, try adjusting your mic settings: Go to Start > Settings > Sound > Sound control panel. Select the Recording tab, select the mic you want, and select Properties. Be sure to select a mic that's enabled and connected to your Surface.