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Results for: avoid internet scams

Conversations: avoid internet scamsSee All 24 conversations

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Where to learn?
I wasn't brought up with computers; I'm 66, but want to learn how to do more. In particular, I want to learn how to track the sources of scammers and spammers. I haven't fallen for any of the scams I've received, but want to be able to have papers served on the scammers, or have the police haul them off. What book(s) should I look for, or where can I find free or low cost instruction?

07/21/2019

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URGENT ALERT RE HACKERS, VIRUSES, AND DANGEROUS THREATs
Today I received an urgent, very loud, alert from what appeared to be Microsoft, telling me the computer was in serious danger from hackers trying to gain access to my personal information. I was instructed not to turn my computer off or leave the page and was afraid to exit. I was also instructed to call the phone number provided immediately. I was not aware of any MS security threat scams and was quite worried. The technician I spoke to on the phone assured me he was a licensed MS technician and that since my computer had already been hacked, all my personal information was in jeopardy. This was a first for me and decided it would be best to trust his judgment. He accessed my computer and seemed to think 17 hackers were attempting to take over my computer and said my entire security system was locked, so I would not be able to proceed without removal of the threat and the addition of a network firewall and an IP protection. He took me to a web page for RIGHTPCEXPERTS.COM in Tampa, and gave the impression they are affiliated with Microsoft. Because I am age 69 he offered me a "discounted price" of 299.00 and I was left to believe it was imperative, as all my devices were in danger. I was then referred to a second agent who said he would be able to remedy the problems with my PC. HE REMOVED MY SYSTEM MECHANIC AND THEN installed an AD BLOCKER, CC CLEANER, ANTI-VIRUS HACKING. HE SEEMINGLY CLEANED MY COMPUTER AND THEN INSTALLED A NETWORK FIREWALL, AN IP NETWORK ACCESS PROTECTOR. After I PROVIDED my credit card number for the charge of 299.00 I was told there was an additional fee technical fee of $120, that would be paid in 12 installments of 9.99, for a total of 420.00. I was so reluctant but thought I had no other choice but to proceed. Like another gentleman who was concerned about the legitimacy of this company, I am left wondering if they are a scam. MY INVOICE READ AM PC SECURITY, NOT RIGHTPCEXPERTS OUT OF TAMPA AND NEXWAY HANDLED THE TRANSACTION.

07/21/2019

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Windows 10 S May 2019 Update?
So I have had some security issues recently. I bought a new laptop PC specifically with windows 10 S. I see a lot of threads downplaying it’s functionality/usefulness - but for me, in this moment, the more secure the better. When I went to update my new laptop, it stopped updating at the 1809 windows update. Is there a 1903 windows update coming for S or is that only if I convert to windows 10 Home? I’d like to avoid conversion until/if I feel it truly necessary .. but would also like the latest windows features and updates. Any news/info? Thanks for any reply!

07/21/2019

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Want to redeem Microsoft reward points for a $5 PayPal card?
Who would like to be able to redeem their Microsoft Rewards Points for $5 in PayPal cash?

07/21/2019

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https://support.microsoft.com/en-us/help/4013405

Be wary of downloading software from third-party sites, as some of them might have been modified without the author’s knowledge to bundle support scam malware and other threats. Use Microsoft Edge when browsing the internet. It blocks known support scam sites using Windows Defender SmartScreen (which is also used by Internet Explorer).

https://answers.microsoft.com/en-us/protect/forum/mse-protect_scanning/phone-call...

phone call scams claiming to be Microsoft. OT: phone call scams. I have been called twice from an indian accented person claiming they are from windows sevice centre, he says that my computer has been hacked and they want my details to "fix the issues".

https://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning...

I just fell victim to this same scam and I did phone the number and gave access to my computer before I realised it was a scam when they asked for money. do you know if this means the scammers have any of my information like bank details?

https://blogs.microsoft.com/on-the-issues/2017/05/18/fight-tech-support-scams

Throughout this month, I will join AARP, the Federal Trade Commission (FTC), Washington State Attorney General Bob Ferguson and BECU at a series of “Unmasking the Imposters“ events to help educate Washington consumers about how to spot and avoid tech support scams. Senior citizens are not the only ones who are being targeted by these...

https://support.microsoft.com/en-us/hub/4099151

Avoid tech support scams. When scammers disguised as Microsoft support claim your PC has problems, that’s when the real problems start. Here’s how to steer clear. Learn more. Protect against ransomware. This malware prevents you from accessing your PC or files and then tries to force you into paying money to regain access. ...