Results for: call scam

Windows Security: The dashboard for device protections
Windows Security provides a dashboard into your device's security protections.

Keep your Windows computer healthy with periodic checkups
Got a new device and want it to last? Follow these steps to keep your device in shape.

Staying safe on public Wi-Fi
Public Wi-Fi networks pose security risks that are avoidable with these safety tips.

URGENT ALERT RE HACKERS, VIRUSES, AND DANGEROUS THREATs
Today I received an urgent, very loud, alert from what appeared to be Microsoft, telling me the computer was in serious danger from hackers trying to gain access to my personal information. I was instructed not to turn my computer off or leave the page and was afraid to exit. I was also instructed to call the phone number provided immediately. I was not aware of any MS security threat scams and was quite worried. The technician I spoke to on the phone assured me he was a licensed MS technician and that since my computer had already been hacked, all my personal information was in jeopardy. This was a first for me and decided it would be best to trust his judgment. He accessed my computer and seemed to think 17 hackers were attempting to take over my computer and said my entire security system was locked, so I would not be able to proceed without removal of the threat and the addition of a network firewall and an IP protection. He took me to a web page for RIGHTPCEXPERTS.COM in Tampa, and gave the impression they are affiliated with Microsoft. Because I am age 69 he offered me a "discounted price" of 299.00 and I was left to believe it was imperative, as all my devices were in danger. I was then referred to a second agent who said he would be able to remedy the problems with my PC. HE REMOVED MY SYSTEM MECHANIC AND THEN installed an AD BLOCKER, CC CLEANER, ANTI-VIRUS HACKING. HE SEEMINGLY CLEANED MY COMPUTER AND THEN INSTALLED A NETWORK FIREWALL, AN IP NETWORK ACCESS PROTECTOR. After I PROVIDED my credit card number for the charge of 299.00 I was told there was an additional fee technical fee of $120, that would be paid in 12 installments of 9.99, for a total of 420.00. I was so reluctant but thought I had no other choice but to proceed. Like another gentleman who was concerned about the legitimacy of this company, I am left wondering if they are a scam. MY INVOICE READ AM PC SECURITY, NOT RIGHTPCEXPERTS OUT OF TAMPA AND NEXWAY HANDLED THE TRANSACTION.

Firewall & network protections: Keep unwanted online traffic out
Check up on your Windows Defender Firewall protection.

Virus & threat protection: Keep Defender antivirus at full strength
Check on your Windows Defender antivirus protection, and keep it strong.

Device performance & health: Checkup for your PC's wellness
Monitor four key areas that impact your device's performance on Device performance & health.

Back up with Windows to safeguard your information
Don't lose important or irreplaceable information if something happens to your device. Backing up your information is important and even painless, with tools provided in Windows 10.

Configure your camera privacy settings in Windows 10
Windows 10 lets you stay in the driver's seat when it comes to the use of your PC camera. Learn about the settings you'll need to keep it that way.

Windows Defender Support question
I have received an e-mail from "Windows Defender Support" says they have charged me $399 for 12 month subscription. I did not order it. I did not authorize any payment from my account. Please advise
Is that call from Microsoft a scam? | Microsoft Security Blog
https://www.microsoft.com/security/blog/2014/06/26/is-that-call-from-microsoft-a-scamThis is a scam. This is not a legitimate call from Microsoft. Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) about your computer security or software fixes. If you receive a call like this one, it’s a scam, and all you need to do is hang up.
Protect yourself from tech support scams
https://support.microsoft.com/en-us/windows/protect-yourself-from-tech-support-scams-2...The classic cold-call scam. In this type of scam, scammers call you and claim to be from the tech support team of Microsoft or other vendors. They offer to help solve your computer "problems". Scammers often use publicly available phone directories, so they might know your name and other personal information when they call you.
Avoid and report Microsoft technical support scams
https://support.microsoft.com/en-us/topic/avoid-and-report-microsoft-technical-support...Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...
Microsoft-Report a technical support scam
https://www.microsoft.com/en-US/concern/scam<img src="https://web.vortex.data.microsoft.com:443/collect/v1/t.gif?&name=%27Ms.Webi.PageView%27&ver=%272.1%27&appId=%27JS%3ACBP.Concern%27&cV ...




