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URGENT ALERT RE HACKERS, VIRUSES, AND DANGEROUS THREATs
Today I received an urgent, very loud, alert from what appeared to be Microsoft, telling me the computer was in serious danger from hackers trying to gain access to my personal information. I was instructed not to turn my computer off or leave the page and was afraid to exit. I was also instructed to call the phone number provided immediately. I was not aware of any MS security threat scams and was quite worried. The technician I spoke to on the phone assured me he was a licensed MS technician and that since my computer had already been hacked, all my personal information was in jeopardy. This was a first for me and decided it would be best to trust his judgment. He accessed my computer and seemed to think 17 hackers were attempting to take over my computer and said my entire security system was locked, so I would not be able to proceed without removal of the threat and the addition of a network firewall and an IP protection. He took me to a web page for RIGHTPCEXPERTS.COM in Tampa, and gave the impression they are affiliated with Microsoft. Because I am age 69 he offered me a "discounted price" of 299.00 and I was left to believe it was imperative, as all my devices were in danger. I was then referred to a second agent who said he would be able to remedy the problems with my PC. HE REMOVED MY SYSTEM MECHANIC AND THEN installed an AD BLOCKER, CC CLEANER, ANTI-VIRUS HACKING. HE SEEMINGLY CLEANED MY COMPUTER AND THEN INSTALLED A NETWORK FIREWALL, AN IP NETWORK ACCESS PROTECTOR. After I PROVIDED my credit card number for the charge of 299.00 I was told there was an additional fee technical fee of $120, that would be paid in 12 installments of 9.99, for a total of 420.00. I was so reluctant but thought I had no other choice but to proceed. Like another gentleman who was concerned about the legitimacy of this company, I am left wondering if they are a scam. MY INVOICE READ AM PC SECURITY, NOT RIGHTPCEXPERTS OUT OF TAMPA AND NEXWAY HANDLED THE TRANSACTION.

04/18/2019

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Are there any features you wish Windows had?
One thing I saw someone had in another OS was that their file explorer equivalent had tabs. My jaw was floored.

04/18/2019

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What's your favorite app from the Microsoft Store?
What's your favorite app from the Microsoft Store? Share your top choice with the community.

04/18/2019

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https://support.microsoft.com/en-us/help/4013405

Scammers may also use other ways to reach you, such as email or chat. These email or chat messages may resemble phishing emails; however, instead of pointing to phishing sites designed to steal credentials, the links lead to tech support scam websites.

https://answers.microsoft.com/en-us/windows/forum/windows_7...

chat scam So, I got in touch with microsoft for an office 365 problem and started a chat. The person used log me in to gain access and after it was apparent that they couldn't remedy the problem he opened notepad and tried to sell me MS software that was as he said was 50% off of list. I was like " not interested at the moment" he quickly ...

https://answers.microsoft.com/en-us/msoffice/forum/msoffice...

They didn't call so I asked the chat attendant "Warren" to have someone call; They then called and asked me to state "I authorize this transaction" ( I know this used to be a scam technique so when you called to dispute something they would have audio of you say "I authorize the purchase." Maybe that's what it was about.)

https://answers.microsoft.com/en-us/windows/forum/apps_windows_10...

New Microsoft support scam uninvited support chat Yesterday I had a very strange occurrence. I was surfing the web using Microsoft edge with multiple tabs open. I heard a series of oddly space beeps. I noticed there was a window opened labeled computer support. I clicked on the window and noticed there was an unsolicited chat going on.

https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft...

Microsoft Online Chat Scam- or was the caller a scam? ... Microsoft Chat was initiated and through the course of explaining the situation they asked for access to the computer to download Microsoft office. 5 minutes into the process, we get a call from a guy in area code 423, claiming to be from Microsoft and able to help us. ...