Results for: customer experience
Listening is central to improving Microsoft customer experience
Customer experiences are a critical part of Microsoft product development. CLIP Program Lead Per Farny explains how Windows is dedicated to improving based on your feedback.
Meet Abhi: Using numbers and data to create better customer experiences
From football and music to Windows OS, Abhi Gupta uses numbers and data to create better user experiences.
Meet Jura and Uzair: Sharing your feedback with Windows
Feedback Hub engineers Jura Clapman and Uzair Aftab talk about how they help make sure user feedback goes into improving Windows.
Meet Kelsey and Amanda: Reaching out to customers
Amanda Finney and Kelsey Hrubes from the Windows Community team help bring the community together with social media and the Windows Community website.
Meet Changxu: Making Windows ready for the world
Changxu Zan talks about translating Windows into more than 100 languages to give a local user experience to people around the world.
How was Your Experience with Windows 10 in Year 2020
Hi everyone, We are saying goodbye to year 2020 and welcome year 2021 and most of you have been using Windows 10 and had positive and negative experiences with Windows 10. I would like to know how was your overall experience with Windows 10 in year 2020?
Sharing Win 10 version 20H2 experience
I'm still wait & see. For those who have updated to version 20H2, please share what is the essential improvements that can increase productivity for our daily activity both at work and home? Especially from your own experience as user.
CLIP turns feedback into Windows improvements
The Customer Listening & Improvement Program (CLIP) is dedicated to bringing customer feedback into the engineering process, and using it to improve Windows.
How was Your Experience Upgrading to Windows 10 Build 2004
Hi Everyone, More and more people are getting notification to upgrade to Windows 10 Build 2004. It is as easy as performing an update but since it is new build, it will take longer. I am wondering, how was your experience in case of upgraded to build 2004? Was it smooth upgrade? Everything was working after upgrade?
Windows Engineering Immersion Experience
The Windows Engineering team explores Microsoft Stores in Portland!
Customer experience management, often called CXM or CEM, is a system of marketing strategies and technologies that focus on customer engagement, satisfaction, and experience. CXM is an approach to relationships with customers that goes beyond just marketing tools and software—with the goal of achieving a digital transformation that truly puts ...
Customer experience (also known as CX) is how customers perceive their interactions with your company. The first half of the definition focuses on perception, where the experience is positive, useful, and enjoyable. The second half focuses on the exchange, the two-way interaction with the brand. CX is the customer’s emotional, physical, and ...
Microsoft Dynamics 365 Customer Insights. Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time. Learn more. Microsoft Dynamics 365 Customer Service.
Making every customer experience legendary. To deepen customer relationships, TD’s digital experience team is leveraging the company’s investment in Microsoft Azure. With critical CRM data in the cloud for the first time, Geojit continued normal operations during the COVID-19 crisis. Learn how Kotak Mahindra Bank uses email bot services to ...