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Results for: customer experience

Conversations: customer experienceSee All 69 conversations

Community Conversation
answers.microsoft.com
Why does it seem that most answers (By Microsoft, not users) to questions at answers.microsoft.com are written by a 5 year old child with ZERO experience using Windows?

11/19/2019

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Community Conversation
What can we do to improve your experience with our website
What can we do to improve your experience with the Windows Community website? What would you like to see, read or get more information on?

11/19/2019

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Community Conversation
Who's familiar with Quick Assist in Windows 10?
Hi Everyone, I was wondering how many people who use this site are familar with Quick Assist. For those who may not know, it's a great tool that's built into...

11/19/2019

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Community Conversation
Nokia Lumia users-success stories upgrading to a new phone?
For Nokia Lumia Windows/Microsoft users needing to upgrade to a new phone, any suggestions, any positive experiences with a new phone in this circumstance? Samsung or Google pixel experience...

11/19/2019

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https://docs.microsoft.com/en-us/visualstudio/ide/visual-studio-experience-improvement...

The Visual Studio Customer Experience Improvement Program (VSCEIP) is designed to help Microsoft improve Visual Studio over time. This program collects information about errors, computer hardware, and how people use Visual Studio, without interrupting users in their tasks at the computer. The information that's collected helps Microsoft ...

https://cloudblogs.microsoft.com/.../defining-customer-experience-and-customer-engagement

Customer experience (also known as CX) is how customers perceive their interactions with your company. The first half of the definition focuses on perception, where the experience is positive, useful, and enjoyable. The second half focuses on the exchange, the two-way interaction with the brand. CX is the customer’s emotional, physical, and ...

https://partner.microsoft.com/en-us/marketing/cie

The Customer Immersion Experience (CIE) is a powerful sales tool where customers explore and discover hands-on with an interactive, virtual “sandbox” environment populated with data, files, personas, and Microsoft solutions at their own pace. Facilitators foster discussion that benefits the organization and their goals, which changes the ...

https://blogs.partner.microsoft.com/mpn/improve-customer-experience-cloud

What is Customer Experience? Customer Experience is a customer’s perception of their interaction with an organization. It’s the customer journey, the multiple brand touchpoints, and all the environments they come across, including dashboards, customer support, tools, and even the sales and marketing processes.

https://dynamics.microsoft.com/en-us/customer-service/capabilities

Better anticipate customer needs by using Dynamics 365 Customer Insights and the omnichannel experience in Customer Service for a 360-degree view of each customers’ journey. Interact with customers on their preferred channel—from chat and SMS to email and phone to Facebook Messenger (preview). Let customers choose how to connect with your ...