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Results for: customer feedback


Monitor customer satisfaction. 11/25/2019; 4 minutes to read; In this article. Use the Microsoft Forms Pro Customer Satisfaction app to get an insights report that links customer feedback with the cases when you use Forms Pro to send a survey after case resolution in Dynamics 365 Customer Service.

The customers can take your surveys on a phone, tablet, or computer. With Voice of the Customer for Dynamics 365, you create and distribute surveys and store survey responses in Dynamics 365 along with other Dynamics 365 data. You can see your customer's feedback history as you work on a sales prospect (lead) or resolve a service case.

The Customer satisfaction dashboard gives you an overview of customer satisfaction (CSAT), including using artificial intelligence (AI) technology to show you topics that are having the greatest impact on CSAT scores. The Customer satisfaction dashboard includes a variety of charts with graphical views of your system's customer satisfaction data.

Respond to customer feedback. 10/31/2018; 4 minutes to read; In this article. You can use the Feedback report to review the feedback that your Windows 10 customers have left about your app in Feedback Hub, and then respond directly to that feedback. You can post your responses in Feedback Hub for everyone to see (either as individual comments, or by updating the status of a piece of feedback ...

Customer Feedback. Provide feedback on detected threats in Azure Security Center Thursday, October 4, 2018. Azure Security Center automatically collects, analyzes, and integrates log data from your Azure resources to detect threats. Tamer Salman ...

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