Results for: customer feedback

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Rewards
I'm a rewards member, Xbox live gold member, I purchased a Windows computer and phone... I recently, Oct. 18, won on a scratch and win game play, a Harmon invoke, but they have given me the runaround from over 30 requests from me, until today, where they claim I am not qualified for my prize due to lack of response. I will go as far as I can to receive my prize, it's about the principal. Microsoft to be held accountable. Anybody have any input or suggestions? Thanks.

06/19/2019

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Edge problem fix in High Contrast.
I use Windows 10 in the High Contrast, yellow on black theme almost exclusively. On certain apps this causes minor problems, e.g. my Excel spreadsheet didn't print out darkly enough. On a hunch, I switched back to the "normal" black on white theme and it printed out perfectly. When I'm using Edge in the HC theme, on certain websites, e.g. L.L.Bean, Edge abruptly shuts down when I try to enter data. This stops happeniong when I switch back to the "normal" theme. This does suggest that HC and Normal need to be better synchronized (?) I hope this proves helpful

06/19/2019

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Support options for individual Special Needs users?
OTHER THAN high level large enterprise support contracts - And other than paying some high hourly fee, or a high per call fee, regardless of problem resolution > What Microsoft support options are available for . . . 1> . . . the work needs of any single small business and/or professional user? 2> . . . the special and unique personal and work related needs of the single business and/or professional user? For the purpose of this discussion . . . 1> "SUPPORT" requires an assigned personal contact (a human). All other support tools (internet resources, documents, AI chat, forums, etc) are part of a comprehensive package, and improve service while limiting total personal cost. However, a human element is required for consistency and trust worthiness of the support. 2> The special and unique needs involve Cognitive disabilities of the otherwise functional professional worker. The challenge of cognitive disability in this context requires attention (beyond product capabilities) to product usability, learnability, special training, product structure, and adaptability to the unique special needs of the individual. Cognitive and learning disabilities most often involve overlapping issues with adult Attention Deficit Disorder (ADHD,ADD-inattentive type), Depression, Trust issues, OCD, Anxiety disorder, Bipolar and/or Manic episodes. Additionally, normal difficulties that accompany age, exacerbate prior difficulties, such as prior lifelong Adult ADD and depression. 3> It is expected that a combination of tools and enforced (yet customized) structure can assist the challenged functional professional; improving quality of work and life, work / personal life balance, health (reduction of stress, reduction of anxiety and coincident issues worsened by work stress). This allows the aging challenged individual to remain productive, successful, and confident of contributions, empowering the individual to continue work successfully and staving off self-imposed "forced" retirement.

06/19/2019

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What is your favorite Ease of Access Feature?
What is your favorite Ease of Access feature? If you could change something about that feature to make your daily life easier what would it be? - Rana, Cloud Technical Expert at Microsoft Store

06/19/2019

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https://docs.microsoft.com/.../customer-engagement/voice-of-customer/get-feedback-surveys

With Voice of the Customer for Dynamics 365 for Customer Engagement, you create and distribute surveys and store survey responses in Dynamics 365 for Customer Engagement along with other Dynamics 365 for Customer Engagement data. You can see your customer's feedback history as you work on a sales prospect (lead) or resolve a service case.

https://docs.microsoft.com/en-us/windows/uwp/publish/respond-to-customer-feedback

Respond to customer feedback. 10/31/2018; 4 minutes to read; Contributors. In this article. You can use the Feedback report to review the feedback that your Windows 10 customers have left about your app in Feedback Hub, and then respond directly to that feedback. You can post your responses in Feedback Hub for everyone to see (either as individual comments, or by updating the status of a piece ...

https://www.xbox.com/en-US/live/complaint-feedback

Complaint Feedback. You may have received an Xbox LIVE message indicating we took action on a recent complaint you’ve filed. We rely on our passionate customers to help keep Xbox LIVE safe and fun for everyone.

https://customers.microsoft.com

Microsoft customer stories. See how Microsoft tools help companies run their business.

https://powerapps.microsoft.com/en-us/blog/scenario-2-collect-customer-feedback-in...

The IT team decides on storing customer feedback data in SharePoint list along with some basic sales order information. Tele callers are appointed, and they’re required to find all delivered/invoiced sales orders in Finance and Operations, call-up these customers, get their feedback and save it in SharePoint along with order details.