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With Voice of the Customer for Dynamics 365 for Customer Engagement, you create and distribute surveys and store survey responses in Dynamics 365 for Customer Engagement along with other Dynamics 365 for Customer Engagement data. You can see your customer's feedback history as you work on a sales prospect (lead) or resolve a service case.
Respond to customer feedback. 10/31/2018; 4 minutes to read; Contributors. In this article. You can use the Feedback report to review the feedback that your Windows 10 customers have left about your app in Feedback Hub, and then respond directly to that feedback. You can post your responses in Feedback Hub for everyone to see (either as individual comments, or by updating the status of a piece ...
Complaint Feedback. You may have received an Xbox LIVE message indicating we took action on a recent complaint you’ve filed. We rely on our passionate customers to help keep Xbox LIVE safe and fun for everyone.
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The IT team decides on storing customer feedback data in SharePoint list along with some basic sales order information. Tele callers are appointed, and they’re required to find all delivered/invoiced sales orders in Finance and Operations, call-up these customers, get their feedback and save it in SharePoint along with order details.