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https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2012...

The Windows Customer Experience Improvement Program (CEIP) is a voluntary program that collects information about how people use Windows. CEIP collects information about configuration settings, hardware configurations and usage, and user’s encounters with the operating system without interrupting their tasks at the computer.

https://docs.microsoft.com/.../ide/visual-studio-experience-improvement-program

The Visual Studio Customer Experience Improvement Program (VSCEIP) is designed to help Microsoft improve Visual Studio over time. This program collects information about errors, computer hardware, and how people use Visual Studio, without interrupting users in their tasks at the computer. The information that's collected helps Microsoft ...

https://dynamics.microsoft.com/en-us/customer-voice/survey-tools

Allowing them to have a voice—and truly listening to that voice—can help you take swift action to gauge customer satisfaction and improve customer experience and retention. In other words, when something isn’t working, you’ll have the information you need to fix it.

https://techcommunity.microsoft.com/t5/exchange-team-blog/the-microsoft-customer...

The Microsoft Customer Experience Improvement Program, also known as SQM or Software Quality Metrics, is a way for Microsoft to get usage information back from customers for the purposes of product planning. This information is anonymous, and we only look at the aggregated data to see trends and get general statistics.

https://support.microsoft.com/en-gb/office/participate-in-microsoft-s-customer...

If your organization has turned on this feature, you can decide to take part in the Microsoft Customer Experience Improvement Program (CEIP). When you participate, your Windows Phone will automatically send basic, anonymous information to Microsoft about how you use your programs and devices, the types and number of errors you encounter, and the speed of services.