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Conversations: password reset

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Windows Update giving error 0x80070002 before downloading
I have that issue that I was unable to download last three OS builds. I thought the only solution is downloading the OS and by pass the Window Update. Windows update repair tool did not find any problem. I was able to locate a way to download the last OS Build. Somebody with same error 0x80070002 but it was able to download the last Build up to 7%. My issue was worse. After downloading and installation of the last Build, I was able thanks to God, to fix the issue with Windows update. I checked updates and no more errors. I did CHKDSK and disk errors found. I fixed it and all was ok. I had another issue with stand by and hibernation in which the PC froze after I tried to awake up. After all done, I was able to fix that too. I write this to share my solution with other people with the same issue so they can resolve their issue too..

04/18/2019

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URGENT ALERT RE HACKERS, VIRUSES, AND DANGEROUS THREATs
Today I received an urgent, very loud, alert from what appeared to be Microsoft, telling me the computer was in serious danger from hackers trying to gain access to my personal information. I was instructed not to turn my computer off or leave the page and was afraid to exit. I was also instructed to call the phone number provided immediately. I was not aware of any MS security threat scams and was quite worried. The technician I spoke to on the phone assured me he was a licensed MS technician and that since my computer had already been hacked, all my personal information was in jeopardy. This was a first for me and decided it would be best to trust his judgment. He accessed my computer and seemed to think 17 hackers were attempting to take over my computer and said my entire security system was locked, so I would not be able to proceed without removal of the threat and the addition of a network firewall and an IP protection. He took me to a web page for RIGHTPCEXPERTS.COM in Tampa, and gave the impression they are affiliated with Microsoft. Because I am age 69 he offered me a "discounted price" of 299.00 and I was left to believe it was imperative, as all my devices were in danger. I was then referred to a second agent who said he would be able to remedy the problems with my PC. HE REMOVED MY SYSTEM MECHANIC AND THEN installed an AD BLOCKER, CC CLEANER, ANTI-VIRUS HACKING. HE SEEMINGLY CLEANED MY COMPUTER AND THEN INSTALLED A NETWORK FIREWALL, AN IP NETWORK ACCESS PROTECTOR. After I PROVIDED my credit card number for the charge of 299.00 I was told there was an additional fee technical fee of $120, that would be paid in 12 installments of 9.99, for a total of 420.00. I was so reluctant but thought I had no other choice but to proceed. Like another gentleman who was concerned about the legitimacy of this company, I am left wondering if they are a scam. MY INVOICE READ AM PC SECURITY, NOT RIGHTPCEXPERTS OUT OF TAMPA AND NEXWAY HANDLED THE TRANSACTION.

04/18/2019

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https://support.microsoft.com/en-us/help/4026971

Go to Recover your account and type the email address, phone number, or Skype name that needs a password reset. Then select Next.. We'll ask where you'd like to get your security code. Choose one of the alternate contact email addresses or phone numbers on this account.

https://support.microsoft.com/en-us/help/4028457

If you want instead to reset a Microsoft account password, see How to reset your Microsoft account password.; Windows 10, version 1803 and beyond; If you added security questions when you set up your local account for Windows 10, version 1803 or later, here’s how to reset your password. On the sign-in screen, enter an incorrect password to open the option to reset the password.

https://account.microsoft.com/account/Account?refd=account.live...

A free Microsoft account gives you easy access to all things digital. Create a Microsoft account and get things done, have more fun, and stay in touch. To use everything on this website, turn on JavaScript in your browser settings.

https://www.microsoft.com/en-us/p/password-reset/9nblggh4ts4d

Download this app from Microsoft Store for Windows 10, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens. See screenshots, read the latest customer reviews, and compare ratings for Password Reset.

https://docs.microsoft.com/en-us/azure/active-directory/user-help/...

Reset your work or school password. 01/11/2018; 6 minutes to read; Contributors. In this article. If you forgot your password, never received one from your company support, have been locked out of your account, or want to change it, we can help.