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Your BitLocker recovery key is a unique 48-digit numerical password that can be used to unlock your system if BitLocker is otherwise unable to confirm for certain that the attempt to access the system drive is authorized.

In an Azure Active Directory account: If your device was ever signed in to an organization using a work or school email account, your recovery key may be stored in that organization's Azure AD account associated with your device. You may be able to access it directly or you may need to contact a system administrator to access your recovery key.

Go to the Company Portal website and sign in with your school or work account. Select your encrypted device. Select Store recovery key. Enter your 24-character, alphanumeric FileVault key.

On the Recovery Keys tab, select Set new recovery key. In a cluster with more than one member, this action disables all other gateway members. You re-enable these members later in this process. Enter the current recovery key and the new one.