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Where to learn?
I wasn't brought up with computers; I'm 66, but want to learn how to do more. In particular, I want to learn how to track the sources of scammers and spammers. I haven't fallen for any of the scams I've received, but want to be able to have papers served on the scammers, or have the police haul them off. What book(s) should I look for, or where can I find free or low cost instruction?

07/21/2019

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URGENT ALERT RE HACKERS, VIRUSES, AND DANGEROUS THREATs
Today I received an urgent, very loud, alert from what appeared to be Microsoft, telling me the computer was in serious danger from hackers trying to gain access to my personal information. I was instructed not to turn my computer off or leave the page and was afraid to exit. I was also instructed to call the phone number provided immediately. I was not aware of any MS security threat scams and was quite worried. The technician I spoke to on the phone assured me he was a licensed MS technician and that since my computer had already been hacked, all my personal information was in jeopardy. This was a first for me and decided it would be best to trust his judgment. He accessed my computer and seemed to think 17 hackers were attempting to take over my computer and said my entire security system was locked, so I would not be able to proceed without removal of the threat and the addition of a network firewall and an IP protection. He took me to a web page for RIGHTPCEXPERTS.COM in Tampa, and gave the impression they are affiliated with Microsoft. Because I am age 69 he offered me a "discounted price" of 299.00 and I was left to believe it was imperative, as all my devices were in danger. I was then referred to a second agent who said he would be able to remedy the problems with my PC. HE REMOVED MY SYSTEM MECHANIC AND THEN installed an AD BLOCKER, CC CLEANER, ANTI-VIRUS HACKING. HE SEEMINGLY CLEANED MY COMPUTER AND THEN INSTALLED A NETWORK FIREWALL, AN IP NETWORK ACCESS PROTECTOR. After I PROVIDED my credit card number for the charge of 299.00 I was told there was an additional fee technical fee of $120, that would be paid in 12 installments of 9.99, for a total of 420.00. I was so reluctant but thought I had no other choice but to proceed. Like another gentleman who was concerned about the legitimacy of this company, I am left wondering if they are a scam. MY INVOICE READ AM PC SECURITY, NOT RIGHTPCEXPERTS OUT OF TAMPA AND NEXWAY HANDLED THE TRANSACTION.

07/21/2019

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Want to redeem Microsoft reward points for a $5 PayPal card?
Who would like to be able to redeem their Microsoft Rewards Points for $5 in PayPal cash?

07/21/2019

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What is Your Favorite Microsoft Reward?
When I first started, I liked redeeming my points for a free Redbox rental. It's been a few years since they've had that reward though. Now I redeem points for gift cards.

07/21/2019

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https://support.microsoft.com/en-us/help/4013405

Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.

https://answers.microsoft.com/en-us/protect/forum/mse-protect_scanning/phone-call...

phone call scams claiming to be Microsoft. OT: phone call scams. I have been called twice from an indian accented person claiming they are from windows sevice centre, he says that my computer has been hacked and they want my details to "fix the issues".

https://support.microsoft.com/.../avoid-and-report-microsoft-technical-support-scams

Avoid and report Microsoft technical support scams. Content provided by Microsoft. Applies to: Security. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to ...

https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/today-i-was-on-msn-and...

today i was on MSN and a spyware virus alert popped up and my computer started beeping and stating i need to call *** Phone number is removed for privacy and security *** or my computer would be shut down and all my information bank accouts etc would be compromised.

https://answers.microsoft.com/en-us/newmsn/forum/newmsn_browse-newmsn_ads/scams-on-msn/...

scams on MSN This scam is present on MSN’s homepage. Super Promo Add. Bellaathome.com and Action Pro White are located in the same building in Henderson Nevada. They offer a deal on the 2 products that apparently a Canadian lady named Jessica discovered by putting the two items together. They are promoting a one day offer for $1.50 for each ...