Results for: scams
Staying safe from call scams
Windows Defender engineer Erik Wahlstrom shows you some ways to spot and avoid technical support call scams, and what to do if you get a scam call.
Avoiding technical support scams
Learn what to look out for with telephone and web pop-up scams and how to report them.
Staying safe from email & chat scams
Windows Defender engineer Erik Wahlstrom explains email and web chat scams - how to spot them, what to do if you see one, and how to protect your online safety.
Staying safe from web browser scams
Windows Defender engineer Erik Wahlstrom has seen web browser scams. Here, Erik shows how to spot a scam and how to best use Windows and Microsoft Edge for online safety.
Staying safe from caller ID spoofing
Don't fall for scam phone calls that "spoof" caller ID. Erik Wahlstrom explains what to do if you get a suspicious call.
Where to learn?
I wasn't brought up with computers; I'm 66, but want to learn how to do more. In particular, I want to learn how to track the sources of scammers and spammers. I haven't fallen for any of the scams I've received, but want to be able to have papers served on the scammers, or have the police haul them off. What book(s) should I look for, or where can I find free or low cost instruction?
Scam email 📧
I keep receiving emails from Adobe Sign. It's a fake email because the end of the email address is @adobesign1234.co.Can somebody please help?
URGENT ALERT RE HACKERS, VIRUSES, AND DANGEROUS THREATs
Today I received an urgent, very loud, alert from what appeared to be Microsoft, telling me the computer was in serious danger from hackers trying to gain access to my personal information. I was instructed not to turn my computer off or leave the page and was afraid to exit. I was also instructed to call the phone number provided immediately. I was not aware of any MS security threat scams and was quite worried. The technician I spoke to on the phone assured me he was a licensed MS technician and that since my computer had already been hacked, all my personal information was in jeopardy. This was a first for me and decided it would be best to trust his judgment. He accessed my computer and seemed to think 17 hackers were attempting to take over my computer and said my entire security system was locked, so I would not be able to proceed without removal of the threat and the addition of a network firewall and an IP protection. He took me to a web page for RIGHTPCEXPERTS.COM in Tampa, and gave the impression they are affiliated with Microsoft. Because I am age 69 he offered me a "discounted price" of 299.00 and I was left to believe it was imperative, as all my devices were in danger. I was then referred to a second agent who said he would be able to remedy the problems with my PC. HE REMOVED MY SYSTEM MECHANIC AND THEN installed an AD BLOCKER, CC CLEANER, ANTI-VIRUS HACKING. HE SEEMINGLY CLEANED MY COMPUTER AND THEN INSTALLED A NETWORK FIREWALL, AN IP NETWORK ACCESS PROTECTOR. After I PROVIDED my credit card number for the charge of 299.00 I was told there was an additional fee technical fee of $120, that would be paid in 12 installments of 9.99, for a total of 420.00. I was so reluctant but thought I had no other choice but to proceed. Like another gentleman who was concerned about the legitimacy of this company, I am left wondering if they are a scam. MY INVOICE READ AM PC SECURITY, NOT RIGHTPCEXPERTS OUT OF TAMPA AND NEXWAY HANDLED THE TRANSACTION.
Firewall & network protections: Keep unwanted online traffic out
Check up on your Windows Defender Firewall protection.
Virus & threat protection: Keep Defender antivirus at full strength
Check on your Windows Defender antivirus protection, and keep it strong.
Scam or Legit email from Microsoft? - Microsoft Community
https://answers.microsoft.com/en-us/msoffice/forum/all/scam-or-legit-email-from...Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Pop-up Scam or Microsoft? - Microsoft Community
https://answers.microsoft.com/en-us/windows/forum/windows_10-security/pop-up-scam-or...Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Microsoft Hacking Scam! - Microsoft Community
https://answers.microsoft.com/en-us/protect/forum/all/microsoft-hacking-scam/688a95c9...The scams may involve web pages with screenshots of fake anti-virus software displaying warnings of bogus malware infections, fake ransomware and fake BSOD which include a tech support phone number to call in order to fix the problem.
Windows refund department scam I think - Microsoft Community
https://answers.microsoft.com/en-us/windows/forum/windows_7-security-winacc/windows...Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Phishing - Windows security | Microsoft Docs
https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/phishingTax-themed phishing scams. A common IRS phishing scams is one in which an urgent email letter is sent indicating that you owe money to the IRS. Often the email threatens legal action if you do not access the site in a timely manner and pay your taxes.
