Results for: scams
Avoiding technical support scams
Learn what to look out for with telephone and web pop-up scams and how to report them.
Staying safe from call scams
Windows Defender engineer Erik Wahlstrom shows you some ways to spot and avoid technical support call scams, and what to do if you get a scam call.
Staying safe from web browser scams
Windows Defender engineer Erik Wahlstrom has seen web browser scams. Here, Erik shows how to spot a scam and how to best use Windows and Microsoft Edge for online safety.
Staying safe from email & chat scams
Windows Defender engineer Erik Wahlstrom explains email and web chat scams - how to spot them, what to do if you see one, and how to protect your online safety.
IS THIS A SCAM?
Staying safe from caller ID spoofing
Don't fall for scam phone calls that "spoof" caller ID. Erik Wahlstrom explains what to do if you get a suspicious call.
Where to learn?
I wasn't brought up with computers; I'm 66, but want to learn how to do more. In particular, I want to learn how to track the sources of scammers and spammers. I haven't fallen for any of the scams I've received, but want to be able to have papers served on the scammers, or have the police haul them off. What book(s) should I look for, or where can I find free or low cost instruction?
Scam email 📧
I keep receiving emails from Adobe Sign. It's a fake email because the end of the email address is @adobesign1234.co.Can somebody please help?
I just watched your videos on how to avoid Web/Emails/Call scams. Very good advice given. However, on each occasion the technical advise is delivered by a 'White' male and 'The Scammer' in each video clip is portrayed as a Black Person. How come?? Why?? Surely there are 'White' scammers!!!! 'Stereotypical Profiling'!!! Three film clips and each time the 'criminal' is Black. This is how the other races, people's minds are poisoned against Black People. Let me see your answer but more importantly....what you going to do about it?
URGENT ALERT RE HACKERS, VIRUSES, AND DANGEROUS THREATs
Today I received an urgent, very loud, alert from what appeared to be Microsoft, telling me the computer was in serious danger from hackers trying to gain access to my personal information. I was instructed not to turn my computer off or leave the page and was afraid to exit. I was also instructed to call the phone number provided immediately. I was not aware of any MS security threat scams and was quite worried. The technician I spoke to on the phone assured me he was a licensed MS technician and that since my computer had already been hacked, all my personal information was in jeopardy. This was a first for me and decided it would be best to trust his judgment. He accessed my computer and seemed to think 17 hackers were attempting to take over my computer and said my entire security system was locked, so I would not be able to proceed without removal of the threat and the addition of a network firewall and an IP protection. He took me to a web page for RIGHTPCEXPERTS.COM in Tampa, and gave the impression they are affiliated with Microsoft. Because I am age 69 he offered me a "discounted price" of 299.00 and I was left to believe it was imperative, as all my devices were in danger. I was then referred to a second agent who said he would be able to remedy the problems with my PC. HE REMOVED MY SYSTEM MECHANIC AND THEN installed an AD BLOCKER, CC CLEANER, ANTI-VIRUS HACKING. HE SEEMINGLY CLEANED MY COMPUTER AND THEN INSTALLED A NETWORK FIREWALL, AN IP NETWORK ACCESS PROTECTOR. After I PROVIDED my credit card number for the charge of 299.00 I was told there was an additional fee technical fee of $120, that would be paid in 12 installments of 9.99, for a total of 420.00. I was so reluctant but thought I had no other choice but to proceed. Like another gentleman who was concerned about the legitimacy of this company, I am left wondering if they are a scam. MY INVOICE READ AM PC SECURITY, NOT RIGHTPCEXPERTS OUT OF TAMPA AND NEXWAY HANDLED THE TRANSACTION.
Tech support scams. Another attack that we see often is the technical support scam. In this attack the scammer contacts you and tries to convince you that there is something wrong with your computer and that you should let them “fix” it for you.
Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services that supposedly fix contrived device, platform, or software problems. At best the scammers are trying to get you to pay them to "fix" a nonexistent problem with your device or software.
Avoid and report Microsoft technical support scams. Security More... Less. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue ...
Creating a false sense of urgency is a common trick of phishing attacks and scams. They do that so that you won't think about it too much, or consult with a trusted advisor who may warn you away. Tip: Whenever you see a message calling for immediate action take a moment, pause, and look carefully at the message.