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https://support.microsoft.com/en-us/topic/protect-yourself-from-online-scams-and...

Tech support scams. Another attack that we see often is the technical support scam. In this attack the scammer contacts you and tries to convince you that there is something wrong with your computer and that you should let them “fix” it for you.

https://support.microsoft.com/en-us/windows/protect-yourself-from-tech-support-scams-2...

Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services that supposedly fix contrived device, platform, or software problems. At best the scammers are trying to get you to pay them to "fix" a nonexistent problem with your device or software.

https://support.microsoft.com/en-us/topic/avoid-and-report-microsoft-technical-support...

Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...

https://support.microsoft.com/en-us/topic/email-and-phone-scams-claiming-to-be-the...

Unfortunately, cybercriminals are trying to capitalize on the great momentum of Windows 10, with nefarious email, web, and phone scams directing our customers to install ransomware and other malware. Windows 10 is an upgrade offered by Microsoft which you can purchase from the Microsoft Store.

https://docs.microsoft.com/.../security/threat-protection/intelligence/support-scams

Tech support scams are an industry-wide issue where scammers use scare tactics to trick users into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems. How tech support scams work. Scammers may call you directly on your phone and pretend to be representatives of a software company.