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The new portal is an automated troubleshooting service from Microsoft. This service can help make it easier to identify solutions to problems with Microsoft applications. Microsoft Diagnostics Services—Self-Help uses targeted analysis to scan your system to identify and resolve specific problem areas.

Self-help troubleshooting tool that will guide you through steps to help you get back online or narrow down where your connection problem may be. Tips for unstable or speed related connection problems. Wi-Fi connections tool allows you to view, connect and disconnect to available and stored networks.

This article answers the frequently asked questions (FAQ) about Microsoft Automated Troubleshooting Services (MATS) and Support Diagnostics Platform (SDP).Microsoft Support uses MATS to collect diagnostic information from a Windows-based computer, to analyze the data that is collected for known root causes, and to determine the correct resolution to any issues found.

Download this app from Microsoft Store for Windows 10, Windows 10 Mobile. See screenshots, read the latest customer reviews, and compare ratings for Diagnostic Tool.

Method 1: Startup Repair tool. The Startup Repair tool automatically fixes many common problems. The tool also lets you quickly diagnose and repair more complex startup problems. When the computer detects a startup problem, the computer starts the Startup Repair tool. When the tool starts, it performs diagnostics.