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https://support.microsoft.com/en-us/windows/use-a-fix-it-tool-with-windows-10-cc3cb85b...

Select Start > Settings > Update & Security > Troubleshoot, or select the Find troubleshooters shortcut at the end of this topic. Select the type of troubleshooting you want to do, then select Run the troubleshooter. Allow the troubleshooter to run and then answer any questions on the screen.

https://support.microsoft.com/en-us/surface/fix-common-surface-problems-using-the...

In the search box on the taskbar, type Surface Diagnostic Toolkit, then select it in the list of results. If it's not already installed, you can download it from the Microsoft Store. Follow the on-screen instructions in the Surface Diagnostic Toolkit. The diagnosis and repair time usually averages 15 minutes or less.

https://www.microsoft.com/en-us/p/diagnostic-tool/9nblggh4013v

Download this app from Microsoft Store for Windows 10, Windows 10 Mobile. See screenshots, read the latest customer reviews, and compare ratings for Diagnostic Tool.

https://docs.microsoft.com/en-us/azure/active-directory/authentication/troubleshoot-sspr

In this article. Azure Active Directory (Azure AD) self-service password reset (SSPR) lets users reset their passwords in the cloud. If you have problems with SSPR, the following troubleshooting steps and common errors may help.