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Select Profile & system > Settings > General > Volume & audio output. Under Speaker audio, you can adjust the following settings: HDMI audio - Keep this set at Stereo uncompressed unless your HDMI cable is plugged into a receiver that can process 5.1 or 7.1 uncompressed signals or bitstream formats. If your receiver works with these formats ...

Select Hardware and Sound from the Control Panel, and then select Sound. On the Playback tab, right-click the listing for your audio device, select Set as Default Device, and then select OK. If setting your audio device as the default device doesn't help, continue to the next tip for additional troubleshooting.

Use the slider to adjust level. Right click the volume icon in the taskbar then click Open Sound Settings. Click Sound control panel under 'Related settings'. Select Communications tab. Choose Do nothing. If there is an 'Enhancements' tab, click on it then check the box to 'Disable all enhancements'. Press Windows key + R.

Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot. Try rolling back the sound driver in Device Manager reached by right clicking the Start button. Choose Sound controller device, then Driver tab, then Roll back if available. While there make sure you also have the latest Chipset, Display, Network ...