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Try these things to troubleshoot network connection issues in Windows 10. Use the Network troubleshooter. Select Start > Settings > Network & Internet > Status. Under Change your network settings, select Network troubleshooter.

Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Try the following steps to help narrow down the source of the problem. If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a different website. If the ...

Troubleshoot a wired network connection. ... You may need to contact your Internet service provider (ISP) to resolve this issue. For example, you may need to ask your ISP to replace a defective modem, verify the settings on your modem, or check your connection speed.

Open the Internet Connections troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Network and Internet, click Connect to the Internet. The type of connection you have makes a difference