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URGENT ALERT RE HACKERS, VIRUSES, AND DANGEROUS THREATs
Today I received an urgent, very loud, alert from what appeared to be Microsoft, telling me the computer was in serious danger from hackers trying to gain access to my personal information. I was instructed not to turn my computer off or leave the page and was afraid to exit. I was also instructed to call the phone number provided immediately. I was not aware of any MS security threat scams and was quite worried. The technician I spoke to on the phone assured me he was a licensed MS technician and that since my computer had already been hacked, all my personal information was in jeopardy. This was a first for me and decided it would be best to trust his judgment. He accessed my computer and seemed to think 17 hackers were attempting to take over my computer and said my entire security system was locked, so I would not be able to proceed without removal of the threat and the addition of a network firewall and an IP protection. He took me to a web page for RIGHTPCEXPERTS.COM in Tampa, and gave the impression they are affiliated with Microsoft. Because I am age 69 he offered me a "discounted price" of 299.00 and I was left to believe it was imperative, as all my devices were in danger. I was then referred to a second agent who said he would be able to remedy the problems with my PC. HE REMOVED MY SYSTEM MECHANIC AND THEN installed an AD BLOCKER, CC CLEANER, ANTI-VIRUS HACKING. HE SEEMINGLY CLEANED MY COMPUTER AND THEN INSTALLED A NETWORK FIREWALL, AN IP NETWORK ACCESS PROTECTOR. After I PROVIDED my credit card number for the charge of 299.00 I was told there was an additional fee technical fee of $120, that would be paid in 12 installments of 9.99, for a total of 420.00. I was so reluctant but thought I had no other choice but to proceed. Like another gentleman who was concerned about the legitimacy of this company, I am left wondering if they are a scam. MY INVOICE READ AM PC SECURITY, NOT RIGHTPCEXPERTS OUT OF TAMPA AND NEXWAY HANDLED THE TRANSACTION.

06/19/2019

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https://support.microsoft.com/en-us/help/4023501

If you forgot your Wi-Fi network password, you can find it if you have another Windows PC already connected to your Wi-Fi network. After you find your password, you can use it on another PC or device to connect to your Wi-Fi network.

https://support.microsoft.com/en-us/help/4000460

The following are specific things you can check in Windows to help troubleshoot Wi-Fi problems. Wi-Fi driver version. Installing the latest driver for your device is usually the best policy because it has all the latest fixes for your device.

https://www.microsoft.com/en-us/p/wifi-analyzer/9nblggh33n0n

WiFi Analyzer can help you to identify Wi-Fi problems, find the best channel or the best place for your router/access-point by turning your PC/laptop, tablet or mobile device into an analyzer for your wireless network.

https://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/wifi-shows-as...

Sometimes wifi shows as wifi 2 and fails to connect to any network, however, after restarting several times the issue disappears. I would appreciate if you can provide us the following information to help us understand the issue better. Does “wifi 2” shows as an additional network connection or “Wifi” is converted into “wifi 2”?

https://support.microsoft.com/en-us/help/17237

Whether you're at home, work, or out and about, chances are you'll find a Wi‑Fi network that you can connect to for Internet access. Connecting to Wi‑Fi gives you another way to get online and can help you save cellular data, too.