Skip to main content

Staying safe from email & chat scams

November 10, 2017

Microsoft profile picture

Windows Community 14 likes


Spam might not be the worst thing to hit your inbox - scammers often use email and online chats to try and get to your computer files, install ransomware, and make you visit unsafe websites. Windows Defender engineer Erik Wahlstrom explains email and web chat scams - how to spot them, what to do if you see one, and how to protect your online safety (subtitles available in 38 languages).

Microsoft technical support does not send unsolicited emails. If you receive a an unsolicited email from Microsoft "technical support", it's a scam. Do not open the email and delete it from your Inbox and Trash folders.

More on keeping yourself safe online:

Staying safe from web browser scams ⯈

Staying safe from support call scams ⯈

Staying safe from caller ID spoofing ⯈

To learn more about technical support scams and how to avoid them, visit